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Compassion. Experience. Respect.

Asheville Hoarding Cleaning Services

Hoarding Cleanup help from a local Asheville company with unmatched compassion, discretion, and experience for the most challenging hoarding jobs. Before cleaning anything, we will meet to establish a cleanup plan and end goals that meet your unique needs. Our compassionate and expert Bio-One of Asheville hoarding cleaners will:

- Search out specific items/documents you’ve been missing
- Work around your desired schedule
- Remain discreet - unmarked vehicles / any special requests
Bio-One of Asheville
4.8 Stars Based On
Verified Google Reviews
Rapid Response
Rapid Response Hotline
Get in touch with our biohazard & crime scene cleaning team today
24-7
828-407-0454
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Call
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Professionalism, Punctuality, Quality, Responsiveness, Value
Lisa Keever
Charlotte was amazing they took particular care in protecting my property and my valuables also because I was very nervous about the experience she was extremely sensitive and took more time than she really had to to make sure I was comfortable with everything that was going on I would recommend this company to anybody I felt completely secure and something about this company just felt right when I made first Contact she even made an extra trip because she had walked off with my key and she brought it back and spent a little one-on-one time reassuring me that everything is fine
Pamela Kay Fisher
Spoke with Charlotte and Matt, amazing folks! They helped me to assess my needs and found the most cost effective solution to my problems rather than taking advantage of a desperate situation. I am so grateful for the integrity of this team!
sixela 90
I came into possession of my uncle's phone, which happened to have been on his body at the time he passed away. It was a while before they found him, so the phone was expectedly quite contaminated. I wouldn't have known what to do except I had seen some services performed where companies come out and help in situations like this. However, those were always larger jobs in those TikToks. When I called at 8:00 p.m. and explained the situation, the guy on the phone, who turned out to be Matt, was so polite. He squeezed me in his busy schedule and came out and cleaned the phone for me. we were able to recover the SIM cards which is fantastic. He had scheduled to come to my house at 9:00 a.m. and he showed up at 8:57. I was very impressed by his punctuality. While he was cleaning he made sure that he treated the phone with respect, and he did his best, and successfully disinfected and cleaned my uncle's phone. Meanwhile, he definitely helped keep my mind off of the fact that the phone was essentially covered in my uncle's decomposed body, by engaging in light small talk in a way that didn't feel like light small talk. To anyone who has a job big or small, I highly highly highly recommend this company as they sincerely care not just about their business but they care about us as customers. They are super professional, yet highly compassionate. And it's a locally owned business!
Evelyn Rose
I called them on Thursday oct 7. Matt answered I told him my problem. Which is my moms passing went by graveyard and the tombstone 26 years old looks terrible. Mold mildew moss ect. He said we don’t normally do that service but I’ll have my GM call you and see if we can find someone. I’m about 2 minutes the GM call. Charolette !! She said we don’t do that but I have. I said do you know of anybody. She said I have done it before . I’ll come by and do it tomorrow at 3 pm. The morning of the 8th she sent a text of time arriving a picture of her. She was meeting my 95 year old dad. She showed dad went with her and it looks great.!! Mom passed October 10.
Larry Davis
Bio One performed Biohazard remediation and whole home clean out for us at a time of terrible tragedy for our family. Charlotte was so helpful and caring, yet still professional, and efficient. She and her team definitely went above and beyond anything we could’ve expected. I wish I had never needed their services, but I’m so glad they were there when I did need them.
John Payne
Very accommodating and personable
Eva Terry
Professionalism
Kaitlyn Purdy

Trusted By

Fentanyl Remediation
Bio-One of Asheville Hoarding Cleanup Service

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.
Learn More >
Bio-One of Asheville Animal Hoarding Cleanup Service

Animal Hoarding Cleanup

Our goal is to create a healthy and livable environment for everyone impacted.
Learn More >
Bio-One of Asheville Gross Filth Cleaning Service

Gross Filth Cleaning

We have the training and the protective equipment to help.
Learn More >
Bio-One of Asheville Feces / Urine Cleanup

Feces / Urine Cleanup

We tailor every plan to each unique situation.
Learn More >
Bio-One of Asheville Recover Valuables Service

Recover Valuables

We will try to find items of value and restore them.
Learn More >
Bio-One of Asheville General Cleaning Service

Deep Cleaning

Decluttering and a deep clean will go a long way.
Learn More >
View All Services

Are You Ready To Experience Clean?

From Clutter To The Cleanest It’s Ever Been
Many people are hesitant to call for an estimate or cleanup of a hoarding scenario because they believe the process will be very stressful and lengthy. We work with this in mind. We make it our priority to make each one of our clients as comfortable as possible. We understand removing items from your home can be stressful and we work with you to make it a good experience. It’s as easy as 1, 2, 3.
1

Accurate Estimate

We are always open to come out, give you an estimate and discuss everything that might be needed for a complete cleanup.

2

Cleanup

We typically use 2-3 specialists on a job, most jobs are completed 1-2 days, and every client is treated with the utmost respect and compassion.

3

Follow Up

To ensure that you’re satisfied with our work and all your needs are met, we stay in touch to see if there are further services we can put you in touch with.

We're Ready to Respond. Request a Service Now. 

Bio-One of Asheville

    We're ReadY

    Work with us

    1. 1

      Establishing trust is key

      An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
    2. 2

      We are mindful of personal property and valuables

      Our Bio-One of Asheville technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
    3. 3
      Your satisfaction is important
      We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.

    WHY CHOOSE Bio-One of Asheville?

    Our family never backs down from challenges

    Bio-One was founded almost twenty years ago. In that time it has helped thousands of individuals, families, and business owners deal with biohazard and hoarding cleanups throughout the Asheville metropolitan area.

    Like every Bio-One location, the Asheville office became and has remained the industry leader in its areas by adhering to our company’s slogan, “Help First, Business Second.” It’s our slogan, it’s our business model, and it’s what has guided all our actions over the last two decades.

    We earned our #1 status through strict adherence to our company’s principles of respect for our clients and a genuine desire to help them improve their lives. Our experience allows us to understand our customers’ situations, and we deeply appreciate their trust when they ask us to help.

    We understand that this is a deeply emotional and challenging time in the lives of all parties involved, and many times affects all aspects of a person’s life. In many cases, the family members and loved ones do not know how or where to begin looking for help. This is why people turn to Bio-One of Asheville to assist them in addressing these types of matters.
    About Us

    Discreet Solutions

    We are here for you when you need us for any Asheville hoarding cleanup situation. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Asheville team member who is ready to help.

    Your Asheville Crime scene & Biohazard Cleaning TEAM

    Help first. Discretion always.

    As last responders, we discreetly remediate impacted 
    spaces so you can begin to move forward.
    Bio-One of Asheville owner, Matt Gregg
    Matt Gregg
    Owner
    Matt Gregg is the owner of Bio-One of Asheville. Matt, a native of Asheville, earned a Bachelor of Science in Business from the University of North Carolina at Chapel Hill and a Master of Business Administration from Wake Forest University. Previously, Matt worked for both DirecTV and DISH Network, and most recently he was the General Manager at a successful Ford dealership where he was recognized as one of Automotive News' Top 40 under 40 in 2018. Upon discovering Bio-One, Matt and his wife Krista knew this was a perfect match for their true passion of helping and serving the Western North Carolina and Upstate South Carolina communities. With compassion, diligence and professionalism, Matt is ready 24/7 to help community members who are in their greatest time of need.
    Learn more about me and my mission >

    The right
    team for the job.

    Making the call to a crime scene, biohazard, or decontamination cleaning company is often due to an overwhelming, traumatic, and life-changing situation. My team is ready to answer the call with professionalism, experience, and compassion.
    • Experienced and trained team
    • Clear, supportive communication
    • Comprehensive cleaning approach
    • Locally owned and operated
    Meet my team >
    Bio-One Colorado Team
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Kaitlyn Purdy, Asheville, 01/2023
    Professionalism
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Evelyn Rose, Asheville, 01/2023
    I came into possession of my uncle's phone, which happened to have been on his body at the time he passed away. It was a while before they found him, so the phone was expectedly quite contaminated. I wouldn't have known what to do except I had seen some services performed where companies come out and help in situations like this. However, those were always larger jobs in those TikToks. When I called at 8:00 p.m. and explained the situation, the guy on the phone, who turned out to be Matt, was so polite. He squeezed me in his busy schedule and came out and cleaned the phone for me. we were able to recover the SIM cards which is fantastic. He had scheduled to come to my house at 9:00 a.m. and he showed up at 8:57. I was very impressed by his punctuality. While he was cleaning he made sure that he treated the phone with respect, and he did his best, and successfully disinfected and cleaned my uncle's phone. Meanwhile, he definitely helped keep my mind off of the fact that the phone was essentially covered in my uncle's decomposed body, by engaging in light small talk in a way that didn't feel like light small talk. To anyone who has a job big or small, I highly highly highly recommend this company as they sincerely care not just about their business but they care about us as customers. They are super professional, yet highly compassionate. And it's a locally owned business!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    sixela 90, Asheville, 01/2023
    Spoke with Charlotte and Matt, amazing folks! They helped me to assess my needs and found the most cost effective solution to my problems rather than taking advantage of a desperate situation. I am so grateful for the integrity of this team!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Eva Terry, Asheville, 01/2023
    Very accommodating and personable
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Pamela Kay Fisher, Asheville, 02/2023
    Charlotte was amazing they took particular care in protecting my property and my valuables also because I was very nervous about the experience she was extremely sensitive and took more time than she really had to to make sure I was comfortable with everything that was going on I would recommend this company to anybody I felt completely secure and something about this company just felt right when I made first Contact she even made an extra trip because she had walked off with my key and she brought it back and spent a little one-on-one time reassuring me that everything is fine
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    John Payne, Asheville, 03/2023
    Bio One performed Biohazard remediation and whole home clean out for us at a time of terrible tragedy for our family. Charlotte was so helpful and caring, yet still professional, and efficient. She and her team definitely went above and beyond anything we could’ve expected. I wish I had never needed their services, but I’m so glad they were there when I did need them.

    COMMUNITY

    We call Asheville and surrounding areas home.

    Where we serve

    Bio-One of Asheville is owned and operated locally by Matt Gregg. Their office serves Asheville and surrounding areas.

    Why we’re here

    We are passionate about serving Asheville and the surrounding communities with compassion, diligence, and professionalism. We are available for your hoarding and decontamination needs.

    FREQUENTLY ASKED QUESTIONS

    What is Hoarding?
    Hoarding is a behavioral pattern characterized by the excessive acquisition of and inability to discard large quantities of objects that cover the living areas of a home and cause significant distress or impairment. 

    Compulsive hoarding behavior has been associated with health risks, economic burdens, and adverse effects on personal relationships. When clinically significant enough to impair functioning, hoarding can prevent typical uses of space so as to limit basic daily activities like moving through the home, eating, and sleeping. It can also put people at risk due to increased risks of injury, fire, and disease.
    Why Hire Bio-One of Asheville To Cleanup Your Hoarding Residence?
    Bio-One of Asheville prioritize concern for the well being of our customers and their families, always following our slogan, “Help First, Business Second.” Bio-One of Asheville soundly reject the business-first mindset of other companies who see people and their families asking for help as vulnerable and exploit the economic opportunity. Our primary goal is to help people improve their lives and begin the process of moving forward.
    What Makes Bio-One of Asheville Different From Other Hoarding Cleanup Companies?
    Bio-One of Asheville sets itself apart from other hoarding cleanup companies in four distinct ways:

    Bio-One of Asheville come to give on-site estimates, never blind, inflated estimates over the phone. This allows us to give an accurate estimate and scope of work.

    Bio-One of Asheville do not give bait & switch quotes. Unlike other companies that lowball their estimates and then ratchet the price up as the job progresses, our experience and expertise allows us to give accurate estimates that reflect what the job will cost.

    Bio-One of Asheville are truly a local company, the owners and employees all call the Asheville area home, too. Other companies take your call from outside our community, and then subcontract your job out to some workers who are neither hoarding specialists nor trained professionals. Many times the contracting company does not even know the subs they have hired.

    Bio-One of Asheville respond to a hoarding cleanup request immediately because we are locally based. We're not heading into the area, we're already here.
    Does Bio-One of Asheville Share Information About Or Notify Any Other Entity Regarding A Hoarding Matter?
    Yes. Bio-One of Asheville offers a regularly-scheduled maintenance program where Bio-One of Asheville return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.
    Does Bio-One of Asheville Offer Any Maintenance Or Follow Up Service After The Initial Hoarding Cleanup?
    Yes. Bio-One of Asheville offers a regularly-scheduled maintenance program where Bio-One of Asheville return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.
    Do I Have To Get A Maid Service After You Are Done To Clean The Property?
    Yes. While the original hoarding cleanup will result in the removal of all necessary/requested items, the hoarding residence will still be in need of a thorough and detailed cleaning, due to the effects caused by the original hoarding situation. Bio-One of Asheville offers a detailed cleaning program to anyone who's interested.
    Rapid Response
    Rapid Response Hotline
    Get in touch with our biohazard & crime scene cleaning team today
    24-7
    828-407-0454
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