We Clean Tough Situations:
Asheville Suicide, Crime Scene and Biohazard Cleanup

Bio One performed Biohazard remediation and whole home clean out for us at a time of terrible tragedy for our family. Charlotte was so helpful and caring, yet still professional, and efficient. She and her team definitely went above and beyond anything we could’ve expected. I wish I had never needed their services, but I’m so glad they were there when I did need them.

Spoke with Charlotte and Matt, amazing folks! They helped me to assess my needs and found the most cost effective solution to my problems rather than taking advantage of a desperate situation. I am so grateful for the integrity of this team!

Professionalism

I came into possession of my uncle's phone, which happened to have been on his body at the time he passed away. It was a while before they found him, so the phone was expectedly quite contaminated. I wouldn't have known what to do except I had seen some services performed where companies come out and help in situations like this. However, those were always larger jobs in those TikToks. When I called at 8:00 p.m. and explained the situation, the guy on the phone, who turned out to be Matt, was so polite. He squeezed me in his busy schedule and came out and cleaned the phone for me. we were able to recover the SIM cards which is fantastic. He had scheduled to come to my house at 9:00 a.m. and he showed up at 8:57. I was very impressed by his punctuality. While he was cleaning he made sure that he treated the phone with respect, and he did his best, and successfully disinfected and cleaned my uncle's phone. Meanwhile, he definitely helped keep my mind off of the fact that the phone was essentially covered in my uncle's decomposed body, by engaging in light small talk in a way that didn't feel like light small talk. To anyone who has a job big or small, I highly highly highly recommend this company as they sincerely care not just about their business but they care about us as customers. They are super professional, yet highly compassionate. And it's a locally owned business!

I called them on Thursday oct 7. Matt answered I told him my problem. Which is my moms passing went by graveyard and the tombstone 26 years old looks terrible. Mold mildew moss ect. He said we don’t normally do that service but I’ll have my GM call you and see if we can find someone. I’m about 2 minutes the GM call. Charolette !! She said we don’t do that but I have. I said do you know of anybody. She said I have done it before . I’ll come by and do it tomorrow at 3 pm. The morning of the 8th she sent a text of time arriving a picture of her. She was meeting my 95 year old dad. She showed dad went with her and it looks great.!! Mom passed October 10.