About Us

Mold remediation for house and basement This company was very knowledgeable, courteous, punctual, professional, and easy to contact with questions. I would definitely use them again and refer them to everyone.

Professionalism

I don’t know what I would have done if it weren’t for Matt & Krista. I needed someone to disinfect my moms trailer in Franklin. I live in Ohio so I didn’t know where to turn. I called Disaster Doctors in Franklin & he hooked me up with Bio One. They did the work for me the next day & kept me informed of what they were doing. I would highly recommend these wonderful people to anyone looking for their service

Bio One Asheville is always a pleasure to work with. Very responsive and always on site by quoted time!

Absolutely wonderful service. Reasonably priced, great customer service, efficient, timely, and they did exactly what they said they would. I would absolutely recommend them without question to anyone who needs a post-tenant cleanup!

I called them on Thursday oct 7. Matt answered I told him my problem. Which is my moms passing went by graveyard and the tombstone 26 years old looks terrible. Mold mildew moss ect. He said we don’t normally do that service but I’ll have my GM call you and see if we can find someone. I’m about 2 minutes the GM call. Charolette !! She said we don’t do that but I have. I said do you know of anybody. She said I have done it before . I’ll come by and do it tomorrow at 3 pm. The morning of the 8th she sent a text of time arriving a picture of her. She was meeting my 95 year old dad. She showed dad went with her and it looks great.!! Mom passed October 10.

I did not use this company, however I called this morning to try to find out some information about how the process works... and even though the gentleman (I’m so sorry I think he said his name is Matt) knew we were already using a company closer to the place of necessity - he was so willing to give information, help and guidance. I am so appreciative, thank you!

they are reliable and do a amazing job.

Professionalism, Punctuality, Quality, Responsiveness, Value

I came into possession of my uncle's phone, which happened to have been on his body at the time he passed away. It was a while before they found him, so the phone was expectedly quite contaminated. I wouldn't have known what to do except I had seen some services performed where companies come out and help in situations like this. However, those were always larger jobs in those TikToks. When I called at 8:00 p.m. and explained the situation, the guy on the phone, who turned out to be Matt, was so polite. He squeezed me in his busy schedule and came out and cleaned the phone for me. we were able to recover the SIM cards which is fantastic. He had scheduled to come to my house at 9:00 a.m. and he showed up at 8:57. I was very impressed by his punctuality. While he was cleaning he made sure that he treated the phone with respect, and he did his best, and successfully disinfected and cleaned my uncle's phone. Meanwhile, he definitely helped keep my mind off of the fact that the phone was essentially covered in my uncle's decomposed body, by engaging in light small talk in a way that didn't feel like light small talk. To anyone who has a job big or small, I highly highly highly recommend this company as they sincerely care not just about their business but they care about us as customers. They are super professional, yet highly compassionate. And it's a locally owned business!