We had several difficult items to move in a difficult environment (parents passed away/house I grew up in). Very understanding and very hardworking company. I am very happy with the service we received.

I called them on Thursday oct 7. Matt answered I told him my problem. Which is my moms passing went by graveyard and the tombstone 26 years old looks terrible. Mold mildew moss ect. He said we don’t normally do that service but I’ll have my GM call you and see if we can find someone. I’m about 2 minutes the GM call. Charolette !! She said we don’t do that but I have. I said do you know of anybody. She said I have done it before . I’ll come by and do it tomorrow at 3 pm. The morning of the 8th she sent a text of time arriving a picture of her. She was meeting my 95 year old dad. She showed dad went with her and it looks great.!! Mom passed October 10.

As a former colleague of one of the owners, I wanted to let everyone know considering Bio-One of Asheville about the people you will be working with. Krista, of Bio-One's Krista and Matt team, took a leap of faith leaving her corporate job to do something instead with the opportunity to truly help people on a personal level. Beyond Krista's sincere desire to connect with and help others, she is whip smart and works efficiently, coming up with resolutions to problems; she was the other side of my brain for projects we worked on together. When I was stuck, overwhelmed or didn't know what to do, I knew Krista could help me think through it. Consider her the "clean up" for my brain! She always listened to me (or anyone she was working with), made sure she understood and would make sure we moved forward together. Outside of work, I have always admired Krista's passion and commitment to her family, so I know how much it means to her to be part of a family-run business. I know with certainty that if you are working with Krista and Matt, you will feel heard, cared for and experience quality service with heart and integrity.

they are reliable and do a amazing job.

Fast, efficient, excellent communication before/during/after the job. And they handled submitting the costs to insurance company. Highly recommend!

The staff is kind, caring, and super friendly. They’ve been helping with my papaws hoarding situation, and to say how grateful I am doesn’t begin to cover it. Highly recommend this company to anyone searching for hoarding clean-up.

The company I work for needed Bio-one's services for two of our manufacturing facilities. The have immediate response time and excellent customer service. We will be using them again and highly recommend to anyone. Thanks for taking great care of us Bio-One!

Charlotte, Matt and Krista are professional, efficient and compassionate. They will take good care of you in your time of need!

Charlotte was amazing they took particular care in protecting my property and my valuables also because I was very nervous about the experience she was extremely sensitive and took more time than she really had to to make sure I was comfortable with everything that was going on I would recommend this company to anybody I felt completely secure and something about this company just felt right when I made first Contact she even made an extra trip because she had walked off with my key and she brought it back and spent a little one-on-one time reassuring me that everything is fine

I had an awful odor leftover from a dead rodent in the walls. Matt and Krista came over immediately and helped to identify the source, clean the area, and restore our living space to its original state. Extremely nice and helpful. I would definitely recommend their services to everyone. Thanks again Matt and Krista!