I hired Bio-One for two difficult jobs and on both occasions everything happened exactly as promised and even better. These folks are professional, extremely good communicators and fair, and upfront about every aspect of their process. I can't recommend them enough if you should be considering hiring them. Do it, you won't regret it.

I came into possession of my uncle's phone, which happened to have been on his body at the time he passed away. It was a while before they found him, so the phone was expectedly quite contaminated. I wouldn't have known what to do except I had seen some services performed where companies come out and help in situations like this. However, those were always larger jobs in those TikToks. When I called at 8:00 p.m. and explained the situation, the guy on the phone, who turned out to be Matt, was so polite. He squeezed me in his busy schedule and came out and cleaned the phone for me. we were able to recover the SIM cards which is fantastic. He had scheduled to come to my house at 9:00 a.m. and he showed up at 8:57. I was very impressed by his punctuality. While he was cleaning he made sure that he treated the phone with respect, and he did his best, and successfully disinfected and cleaned my uncle's phone. Meanwhile, he definitely helped keep my mind off of the fact that the phone was essentially covered in my uncle's decomposed body, by engaging in light small talk in a way that didn't feel like light small talk. To anyone who has a job big or small, I highly highly highly recommend this company as they sincerely care not just about their business but they care about us as customers. They are super professional, yet highly compassionate. And it's a locally owned business!

Charlotte and Matt bring kindness and humanity to difficult work. Great people, great service.

Staff was friendly, courteous and went above and beyond all expectations. Highly recommend them for any big cleaning job!!

Very nice to work with. They accommodated us with the time of arrival the day I called. Arrived on time and did a very good job cleaning. Thank you

I don’t know what I would have done if it weren’t for Matt & Krista. I needed someone to disinfect my moms trailer in Franklin. I live in Ohio so I didn’t know where to turn. I called Disaster Doctors in Franklin & he hooked me up with Bio One. They did the work for me the next day & kept me informed of what they were doing. I would highly recommend these wonderful people to anyone looking for their service

They completed the cleaning of a very dirty house in only one day. They house is now ready to be put on the market. Many thanks for the hard work that was done so well.

As a former colleague of one of the owners, I wanted to let everyone know considering Bio-One of Asheville about the people you will be working with. Krista, of Bio-One's Krista and Matt team, took a leap of faith leaving her corporate job to do something instead with the opportunity to truly help people on a personal level. Beyond Krista's sincere desire to connect with and help others, she is whip smart and works efficiently, coming up with resolutions to problems; she was the other side of my brain for projects we worked on together. When I was stuck, overwhelmed or didn't know what to do, I knew Krista could help me think through it. Consider her the "clean up" for my brain! She always listened to me (or anyone she was working with), made sure she understood and would make sure we moved forward together. Outside of work, I have always admired Krista's passion and commitment to her family, so I know how much it means to her to be part of a family-run business. I know with certainty that if you are working with Krista and Matt, you will feel heard, cared for and experience quality service with heart and integrity.

I will be at the home next to check out their work

Able to come out and clean a pretty nasty mess within 45 minutes charges a very fair price for some very messy work always professional and kind on the phone and very discreet I would recommend him to anyone and I have used this service more than once now. Never been disappointed