I had mold removed from the crawl space of my home. The person was courteous, very knowledgeable and very efficient. The owners were helpful and very courteous as well. I would highly recommend this service to friends.
Mary Ann Yale, Asheville, 01/18/2021
Bio One Asheville is always a pleasure to work with. Very responsive and always on site by quoted time!
Tony Boyd, Asheville, 08/10/2021
Bio One performed Biohazard remediation and whole home clean out for us at a time of terrible tragedy for our family. Charlotte was so helpful and caring, yet still professional, and efficient. She and her team definitely went above and beyond anything we could’ve expected. I wish I had never needed their services, but I’m so glad they were there when I did need them.
John Payne, Asheville, 03/2023
As a former colleague of one of the owners, I wanted to let everyone know considering Bio-One of Asheville about the people you will be working with. Krista, of Bio-One's Krista and Matt team, took a leap of faith leaving her corporate job to do something instead with the opportunity to truly help people on a personal level. Beyond Krista's sincere desire to connect with and help others, she is whip smart and works efficiently, coming up with resolutions to problems; she was the other side of my brain for projects we worked on together. When I was stuck, overwhelmed or didn't know what to do, I knew Krista could help me think through it. Consider her the "clean up" for my brain! She always listened to me (or anyone she was working with), made sure she understood and would make sure we moved forward together. Outside of work, I have always admired Krista's passion and commitment to her family, so I know how much it means to her to be part of a family-run business. I know with certainty that if you are working with Krista and Matt, you will feel heard, cared for and experience quality service with heart and integrity.
Ferriss Roberts, Asheville, 2021
Matt has been extremely helpful in all our conversations and is extremely responsive.
Mandy Shober, Asheville, 03/2024
I came into possession of my uncle's phone, which happened to have been on his body at the time he passed away. It was a while before they found him, so the phone was expectedly quite contaminated. I wouldn't have known what to do except I had seen some services performed where companies come out and help in situations like this. However, those were always larger jobs in those TikToks. When I called at 8:00 p.m. and explained the situation, the guy on the phone, who turned out to be Matt, was so polite. He squeezed me in his busy schedule and came out and cleaned the phone for me. we were able to recover the SIM cards which is fantastic. He had scheduled to come to my house at 9:00 a.m. and he showed up at 8:57. I was very impressed by his punctuality. While he was cleaning he made sure that he treated the phone with respect, and he did his best, and successfully disinfected and cleaned my uncle's phone. Meanwhile, he definitely helped keep my mind off of the fact that the phone was essentially covered in my uncle's decomposed body, by engaging in light small talk in a way that didn't feel like light small talk. To anyone who has a job big or small, I highly highly highly recommend this company as they sincerely care not just about their business but they care about us as customers. They are super professional, yet highly compassionate. And it's a locally owned business!
Evelyn Rose, Asheville, 01/2023
Our company used their ozone gas treatment to get rid of odor in a residence. Odor was gone afterwards! I would definitely use again if the need arises. Courteous, professional and dependable! Very happy with their services!
trish smothers, Asheville, 11/14/2020
Spoke with Charlotte and Matt, amazing folks! They helped me to assess my needs and found the most cost effective solution to my problems rather than taking advantage of a desperate situation. I am so grateful for the integrity of this team!
sixela 90, Asheville, 01/2023
Absolutely fantastic service from start to finish. We had an urgent waste-related incident in our warehouse that shut down production, and Krista went above and beyond to get it quoted and fully serviced for us within hours, at a very reasonable rate. This was our first time dealing with Bio-One. I hope we don't have cause to need them again, but if so they'll be our first call. Highly recommend.
J Green, Asheville, 2021
Charlotte and her crew did an excellent job and answered all my questions. Would definitely use them again.
Steve Moody, Asheville, 02/17/2021
Emergency Response Hotline
Get in touch with our 24/7 biohazard & crime scene cleaning team today