An Inside Look at Asheville Recovery Center: Programs, Trends, and Support

In a recent interview with Krista Gregg, owner of Bio-One of Asheville, Taylor Rummelt, Director of Utilization Management at the Asheville Recovery Center (ARC), shared valuable insights into the center’s mission, programs, and the addiction trends shaping Asheville today. From innovative family-focused initiatives to being recognized as one of the best recovery centers in North Carolina, ARC continues to make a meaningful impact in the lives of those struggling with addiction.

A Commitment to Excellence: Recognized by Newsweek

For two years running, ARC has been named the Best Recovery Center in North Carolina by Newsweek. This recognition highlights their commitment to providing exceptional care through tailored programs and a compassionate approach. Taylor explained that the award is a testament to the dedication of ARC’s team, emphasizing their philosophy: treat people with dignity and great outcomes will follow.

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Innovative Family Involvement Programs

ARC is enhancing its services with new programs designed to include families in the recovery process. Currently, families can visit clients for a few hours on Sundays, but plans are underway to expand this into regular, more immersive events. Taylor shared that these gatherings will include group therapy sessions, cookouts, and activities that strengthen the support systems clients rely on during recovery. The goal? Equip families with the tools and understanding they need to play an active role in their loved one’s long-term success.

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Addiction Trends in Asheville

Taylor provided a data-driven perspective on substance use in Asheville, shedding light on the challenges the community faces:

• Alcohol: The most commonly treated substance, accounting for 52% of cases at ARC.
• Fentanyl and Opioids: Making up roughly 25% of cases, with fentanyl’s increasing presence posing significant dangers.
• Methamphetamines: Representing about 10-12% of cases, often found in combination with other substances.
• Polysubstance Use: Many clients use multiple substances simultaneously, presenting unique challenges for treatment.

These statistics underscore the importance of comprehensive, tailored care at ARC.

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The Rise of Non-Alcoholic Drinks and Changing Social Norms

Taylor also discussed the growing popularity of non-alcoholic (NA) beverages and how they’re shaping social and recovery spaces. In Asheville, NA options like mocktails and alcohol-free bars are becoming more common. While some individuals in recovery find these alternatives helpful for maintaining sobriety in social settings, others prefer to avoid anything that mimics alcohol. Regardless, the trend reflects a positive shift towards inclusivity and reducing the social pressure to drink.

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How Families Can Support a Loved One in Recovery

Addiction doesn’t just impact individuals—it affects entire families. Taylor emphasized the importance of informed, intentional support:

• 12-Step Programs: Groups like Al-Anon (for families of alcoholics) and Nar-Anon (for families of those struggling with drug addiction) offer guidance and community.
• Therapy: Family therapy, facilitated by licensed clinicians, helps address dynamics and create a healthy environment for recovery.
• Avoiding Enabling: While it’s natural to want to help, enabling harmful behaviors can prevent someone from reaching the point where they seek help.

Taylor cautioned against enabling, particularly in today’s climate where substances like fentanyl pose deadly risks.

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If You or a Loved One Needs Help

Taylor’s most important advice? Take the first step by making a call. Reaching out is often the hardest part, but it’s also the most crucial. Asheville Recovery Center’s admissions team is ready to help you navigate your options and find the best level of care, whether it’s detox, residential treatment, or outpatient support.

Visit the Asheville Recover Center website to learn more or call 828-237-4582 to speak with their team and start the journey toward recovery.

Hurricane Helene brought devastating damage to western North Carolina, leaving families, first responders, and entire communities struggling to recover. At Bio-One of Asheville, we were overwhelmed by the incredible outpouring of support from the Bio-One family across the United States. Their generosity played a vital role in helping us provide disaster recovery assistance when it was needed most.

How Bio-One Contributed to Hurricane Helene Relief Efforts

The Bio-One network stepped up in extraordinary ways, raising $3,495 to support emergency recovery initiatives in Asheville and surrounding areas. These funds helped us meet critical needs, including:

• Dehumidifiers for our Bio-One of Asheville office to respond to mold emergencies.
• Insulation costs for Officer Rebecca Williams of the Asheville Police Department, whose home suffered severe mold damage.
• 200 bath towels for the Asheville Police Department, enabling officers to shower at the YMCA after going nearly a week without access to bathing facilities.
• A Starlink system to support the Asheville Police Department's search and rescue missions using drones.

A heartfelt thank-you goes to the Bio-One home office team, whose combined donation of $1,500 made a significant difference in our ability to act quickly.

Donations from Bio-One Offices Nationwide

In addition to financial support, Bio-One offices across the country worked tirelessly to deliver essential supplies to those affected. Teams from Bio-One of Delaware, Bio-One of Greensboro, Bio-One of Charlotte, and Bio-One of Asheboro drove tens of thousands of donations to the Asheville area.

These donations included:

• Bottled water
• Non-perishable food
• Diapers and baby formula
• Batteries
• Gas cans
• Shovels
• Hydration packets
• And much more.

The supplies were distributed to key organizations and communities in need, such as:

• The Salvation Army – Hendersonville, NC
• The Asheville Police Department
• The Asheville Fire Department
• A local 55+ community
• First responders in Burnsville, NC

Strength in Community

At Bio-One of Asheville, we are reminded daily of the strength that comes from working together. The outpouring of support from the Bio-One family and beyond has been a beacon of hope for our team and our community during this challenging time.

The financial contributions and physical donations have made a lasting impact, ensuring that families, first responders, and local organizations had the resources they needed to begin recovery.

Thank You to Our Bio-One Family

To everyone who contributed, whether through financial support or by delivering supplies, thank you. Your generosity has not only helped rebuild homes and restore hope but has also shown the true power of compassion and community.

If you or someone you know is in need of disaster recovery assistance, contact Bio-One of Asheville today at 828-407-0454. Together, we can rebuild and recover.

At Bio-One, we understand the pain and devastation that a hurricane can bring to your home and life. We know how overwhelming it is to deal with the hurricane aftermath cleanup, so we want to do everything possible to help you through this difficult time. 

Here is valuable information on the biohazards that may develop in your home after a hurricane. Understanding these dangers is crucial, and Bio-One is here to safely and quickly eradicate these threats, restoring your home to a safe condition.

Hurricanes bring devastating winds, torrential rains, and storm surges that can leave homes in disarray. However, many homeowners are unaware of the severe biohazard risks lurking in the aftermath. These hazards can threaten health and safety, making it critical to handle them promptly and professionally. 

Bio-One guides you through this process and addresses all biohazard risks with the utmost care and expertise.

Mold Growth

Mold growth after a hurricane is one of the most immediate and dangerous biohazards. Floodwaters that enter your home are often far from clean, and once the water recedes, it leaves behind contamination that can quickly lead to mold growth. 

The dangers of mold growth extend beyond immediate property destruction—if left untreated, they can cause significant health risks and compromise the structural integrity of your home.

• Contaminated floodwaters: Floodwaters can carry harmful substances, including bacteria, sewage, chemicals, and hazardous materials from nearby industrial sites. When this contaminated water seeps into your home, it damages personal belongings and introduces health risks, such as gastrointestinal illnesses, skin infections, and respiratory problems.
• Mold infestation: After a hurricane, high humidity and trapped moisture create the perfect mold conditions. Mold can begin developing within 24 to 48 hours after water exposure, and once it takes hold, it can spread rapidly throughout your home. Mold spores can cause allergic reactions, aggravate asthma, and lead to long-term respiratory issues. Certain types of mold, like black mold (Stachybotrys), are hazardous and require professional removal.
• Hidden moisture: One of the most insidious effects of water damage is that it often hides within the walls, floors, and ceilings. Even after the surface appears dry, moisture can remain trapped in hard-to-reach areas, creating the perfect environment for mold to flourish unnoticed. Over time, this can result in severe indoor air quality issues and persistent odors.
• Health risks from mold exposure: Mold exposure can trigger various health problems, especially those with pre-existing respiratory conditions. Symptoms include coughing, sneezing, itchy eyes, sore throat, and, in severe cases, chronic lung infections. As mold remains unchecked, it becomes more hazardous, especially for vulnerable groups such as children, the elderly, and individuals with compromised immune systems.

Bio-One is the leader in mold remediation services, focusing on identifying, containing, and removing mold from an affected area. If you already have a mold problem, act quickly. Mold damages what it grows on; the longer it grows, the more damage it can cause.

Experience unparalleled expertise in mold removal and cleaning, ensuring your space is safe and healthy.

Sewage Backup

Hurricanes often cause sewage systems to back up, leading to a particularly hazardous form of water damage—raw sewage flooding homes. This contamination creates significant health risks and unsanitary living conditions, which only professional cleanup and disinfection can address.

The aftermath of a sewage backup isn’t just a matter of cleaning up a mess; it involves handling dangerous pathogens and addressing long-term contamination concerns.

• Sewage contamination: When sewage backs up into your home, it brings a toxic mix of bacteria, viruses, parasites, and other harmful microorganisms. These pathogens thrive in untreated waste and cause many health issues when humans are exposed to them. This contaminated water, known as “black water,” is hazardous and requires immediate and specialized attention.
• Health risks from exposure to sewage: Coming into contact with raw sewage, either through skin contact or inhalation of contaminated air, can result in serious health problems. These include:
  • Gastrointestinal infections: Pathogens in sewage, such as E. coli, Salmonella, and Shigella, can cause severe stomach illnesses, including vomiting, diarrhea, and dehydration.
  • Skin infections: Open wounds or broken skin that come in contact with sewage can quickly become infected, leading to severe complications such as cellulitis or sepsis.
  • Respiratory issues: Inhaling vapors or aerosolized particles from sewage can irritate the lungs and airways, potentially causing respiratory infections and aggravating conditions like asthma.
  • Parasite transmission: Sewage can carry parasitic organisms like Giardia and Cryptosporidium, leading to prolonged gastrointestinal illnesses that may require medical treatment.
• Lingering contamination: Even after visible sewage is removed, harmful microorganisms remain on surfaces and in hard-to-reach areas. Porous materials such as carpets, upholstery, drywall, and insulation are particularly vulnerable to absorbing these contaminants, making thorough disinfection and decontamination essential. Without proper treatment, your home can remain a health hazard long after the water recedes.
• Odor and sanitation issues: Beyond the health risks, sewage backups create overwhelming sanitation challenges. The foul smell left behind by raw sewage can permeate furniture, floors, and walls, making the space uninhabitable. This odor, coupled with the visible filth, is unpleasant and a sign that the area requires extensive cleaning. Professional services are needed to eliminate the physical waste and the odors, using industrial-grade disinfectants and deodorizers that penetrate the affected areas.
• Impact on plumbing systems: Sewage backups don’t just affect the inside of your home; they can also signal more significant problems with the surrounding sewage system or your property’s plumbing. Floodwaters can overload sewage systems, causing pipes to burst or collapse, resulting in further backups or ongoing contamination risks if not addressed by professionals.

Bio-One specializes in sewage backup cleanup, using advanced techniques to extract sewage, disinfect contaminated areas, and ensure that no harmful pathogens or foul odors remain. Our team understands the urgency of these situations and provides fast, thorough services to restore your home to a safe, livable condition.

Bloodborne Pathogens and Human Waste

In the most tragic situations, the aftermath of a hurricane may involve the presence of blood, bodily fluids, and human waste, particularly in cases where injuries or fatalities have occurred. 

The risk of exposure to bloodborne pathogens and hazardous materials is a critical concern for homeowners and rescue workers. Due to the potential for disease transmission and contamination of the environment, these biohazards demand immediate, specialized attention.

• Bloodborne pathogens: Blood and bodily fluids can carry dangerous pathogens, such as Hepatitis B (HBV), Hepatitis C (HCV), and Human Immunodeficiency Virus (HIV). These viruses are transmitted through direct contact with infected blood or bodily fluids, which makes the cleanup of such materials extremely hazardous. Without proper precautions, even a small exposure can lead to serious health consequences, including chronic disease or life-threatening infections.
• Risk of contamination: Blood or bodily fluids in the home can quickly spread contamination, primarily when absorbed into carpets, furniture, or building materials. Skin contact, open wounds, or improper cleanup without protective equipment (PPE) increases the risk of transmission. Contaminated materials, like clothing and bedding, must be carefully disposed of following biohazard protocols to prevent further spread.
• Human waste hazards: When hurricane survivors are stranded without proper sanitation, human waste, including feces and urine, may accumulate inside homes. This waste poses severe biohazard risks, especially when mixed with floodwaters or sewage backups. Human waste carries harmful bacteria, parasites, and viruses that can cause gastrointestinal infections, respiratory problems, and skin diseases. Human waste also contributes to unsanitary conditions and unbearable odors, making homes unlivable until professional cleanup is completed.
• Decomposition concerns: In rare but devastating cases, when hurricane rescue operations are delayed, or access to certain areas is restricted, the presence of human remains can introduce even more severe biohazards. Decomposition begins rapidly in hot and humid environments, releasing bodily fluids and gases that can contaminate the surrounding area. The decomposition process also attracts pests and scavengers, which can further spread harmful bacteria and viruses. This creates an environment that poses immediate risks to anyone entering the area without the proper equipment or expertise.
• Airborne pathogens and odor control: Decomposing organic matter, including human and animal remains, releases harmful pathogens into the air. The odors associated with decomposition are not only distressing but can also indicate the presence of dangerous gases like methane and ammonia. These airborne pathogens can cause respiratory issues and allergic reactions, particularly for individuals with pre-existing health conditions. Proper air filtration and odor-neutralizing techniques are essential during the remediation process to ensure the air is safe to breathe.
• Legal and safety concerns: Cleaning up bloodborne pathogens and human waste often involves navigating legal and regulatory requirements. Cleanup must follow strict guidelines to ensure that hazardous materials are disposed of properly and the property is fully decontaminated. This is where professional biohazard remediation is essential, as attempting DIY cleanup in these situations can lead to improper handling and further contamination, not to mention potential legal liability.

Bio-One’s team of certified professionals is equipped to handle these sensitive situations with the utmost care, compassion, and professionalism. We adhere to strict biohazard remediation protocols to ensure that all affected areas are thoroughly decontaminated, and we use specialized equipment to safely remove all traces of blood, bodily fluids, and human waste. 

We aim to restore your home to a safe and habitable condition while minimizing exposure to these hazardous materials.

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Why DIY Cleanup of Biohazardous Dangers is Not Safe

In the aftermath of a hurricane, many homeowners may feel tempted to tackle the cleanup themselves to save time and money. However, when it comes to biohazardous dangers like water damage, sewage backups, bloodborne pathogens, and animal remains, attempting a DIY cleanup can result in serious health risks, property damage, and long-term contamination. 

Here's why professional help is essential:

• Exposure to hazardous materials: Biohazards such as raw sewage, mold, bloodborne pathogens, and decomposing animals contain dangerous microorganisms that can cause severe illnesses. Without proper protective gear and specialized equipment, exposure to these materials can lead to infections, respiratory issues, and even long-term diseases like Hepatitis or Leptospirosis. Professionals are trained to handle these hazards safely using industry-standard personal protective equipment (PPE).
• Inadequate cleaning methods: Regular household cleaning supplies are insufficient to fully decontaminate areas affected by biohazards. Specialized cleaning agents, disinfectants, and tools are required to effectively remove bacteria, viruses, and other pathogens. Professional biohazard teams use advanced cleaning techniques to ensure all contaminants are eradicated.
• Health risks to your family and pets: Attempting DIY cleanup exposes your family and pets to harmful pathogens. Contaminated surfaces, water, and air can spread diseases, and improper handling of biohazards can worsen the problem. Children and pets are especially vulnerable to exposure, as they are more likely to come into contact with contaminated areas.
• Risk of spreading contamination: Without the proper training, it’s easy to spread contaminants to other parts of your home unknowingly. For example, tracking sewage-contaminated water or mold spores into clean areas can create new hazards, putting more areas of your home at risk. Professionals follow strict containment procedures to prevent cross-contamination and further exposure.
• Hidden dangers: Biohazard cleanup often involves more than just removing visible debris. Floodwater, sewage, or pathogens can seep into walls, flooring, and other structural areas. Even if surfaces appear clean, hidden moisture or contaminants may remain, leading to mold growth, lingering odors, or future health risks.
• Legal and safety requirements: Biohazard cleanup is subject to strict regulations and standards. According to local, state, and federal regulations, hazardous materials like blood, sewage, and contaminated personal items must be disposed of. Failure to follow these guidelines can result in fines and legal liability. Professional biohazard cleanup teams are well-versed in these requirements and ensure that all biohazardous materials are handled and disposed of safely.
• Risk of injury: Attempting to clean up after a hurricane can expose you to physical dangers, such as weakened structures, sharp debris, or electrical hazards. Professionals are trained to navigate these environments safely, minimizing the risk of injury while thoroughly removing all hazardous materials.

Hiring a professional biohazard cleanup service like Bio-One ensures that your home is restored to a safe, livable condition without exposing yourself or your loved ones to unnecessary risk. We have the experience, equipment, and expertise to handle even the most challenging biohazard situations, allowing you to focus on recovery while we care for the rest.

How Bio-One Conducts a House Cleanup After a Hurricane

After a hurricane, Bio-One follows a thorough and systematic process to ensure your home or business is cleaned, sanitized, and safe to inhabit. Our team of certified professionals uses specialized equipment and follows strict protocols to address the biohazards that may develop after hurricane or tornado damage.

Assessment and Inspection

The first step in our cleanup process is a detailed assessment of your home. Our team conducts a full inspection to identify the extent of the damage and the biohazard risks present, including water damage, mold, sewage, animal remains, or bloodborne pathogens. This allows us to develop a customized cleanup plan tailored to your home’s needs.

Mold Remediation

If mold is present, Bio-One conducts a comprehensive mold remediation process. We remove any contaminated materials and disinfect all hard surfaces, including furniture, countertops, flooring, walls, appliances, and more.

Sewage Cleanup and Decontamination

In cases where sewage has backed up into the home, our team removes contaminated water and thoroughly cleans and disinfects the area using EPA-approved disinfectants. This includes sanitizing all surfaces, floors, and belongings that may have been exposed to harmful bacteria, viruses, or parasites. We also address any lingering odors with advanced odor-removal techniques.

Biohazard Removal

If the hurricane resulted in injuries or fatalities or if animal remains were present, Bio-One safely removes and disposes of any blood, bodily fluids, or carcasses. Our biohazard cleanup specialists adhere to strict safety and regulatory guidelines to properly remove and dispose of all hazardous materials.

Deodorization and Air Purification

After removing all contaminants, if applicable, we use powerful deodorization techniques to eliminate any lingering odors from mold, sewage, or decomposition. Our team also uses air scrubbers equipped with HEPA filters to improve air quality and remove airborne particles that may cause respiratory issues.

Final Sanitization and Disinfection

As the final step in the cleanup process, Bio-One performs a comprehensive disinfection of your home. We ensure that every surface is cleaned and sanitized, removing any remaining pathogens or contaminants. We aim to restore your home to a safe, habitable condition, giving you peace of mind after a disaster. 

Post-Cleanup Verification

Once the cleanup is complete, we conduct a final inspection to ensure all biohazards have been addressed and the property is fully restored. We also provide a detailed report of the work completed and any necessary documentation to assist with insurance claims.

This thorough approach ensures your home is safe, clean, and free from harmful biohazards following a hurricane. Bio-One is here to handle the hard work so you can focus on rebuilding and recovering.

Bio-One Also Offers Junk, Clutter, and Debris Removal Service

Homes and properties can become overwhelmed with junk, clutter, and debris after a disaster or any life event. Bio-One offers efficient and compassionate junk removal services, ensuring your space is cleared and restored to a safe and manageable condition.

Our team is equipped to handle all types of removal projects. We approach every job with care and professionalism, making the process as stress-free as possible for you.

We clear debris from hurricanes, storms, or other disasters, helping you recover and restore your property. We also ensure that all materials, including hazardous waste, are disposed of in compliance with local regulations.

Let Bio-One handle the heavy lifting and cleanup, so you can focus on reclaiming your space.

FAQ

What biohazards should I be concerned about after a hurricane?
After a hurricane, common biohazards include water damage and mold growth, sewage backups, bloodborne pathogens, human waste, animal remains, and pest infestations. These hazards pose serious health risks and require professional cleanup.

Why can’t I handle the cleanup myself after a hurricane?
Attempting DIY cleanup can expose you to dangerous pathogens, cause cross-contamination, and potentially lead to long-term health issues. Without proper equipment and expertise, DIY efforts may overlook hidden hazards like mold, sewage, and contaminated materials, worsening the damage.

How long does it take for mold to develop after water damage?
Mold can begin growing within 24 to 48 hours of exposure to water. It spreads quickly in damp, humid conditions, such as those common after a hurricane. Fast action and professional remediation are essential to prevent mold from becoming a health hazard.

What are the health risks of exposure to sewage backup?
Exposure to sewage can lead to infections, gastrointestinal illnesses, skin diseases, respiratory issues, and parasitic infections. Cleaning and disinfecting sewage backups is critical to eliminate harmful bacteria, viruses, and parasites.

What should I do if I find animal remains in my home after a hurricane?
Do not attempt to remove animal remains yourself, as they can carry harmful pathogens. Contact Bio-One, and our professionals will safely remove the remains, decontaminate the affected areas, and prevent further health risks.

Will my homeowner's insurance cover hurricane biohazard cleanup?
Many homeowners insurance policies require certified biohazard remediation for coverage. Bio-One can provide documentation and ensure compliance with insurance requirements, helping you file claims and reduce out-of-pocket costs.

Can lingering odors be removed entirely after a biohazard cleanup?
Yes. Bio-One uses powerful deodorization techniques and air scrubbers equipped with HEPA filters to eliminate unpleasant odors from mold, sewage, or decomposition. We ensure that your home is safe, clean, and odor-free.

What makes Bio-One’s biohazard cleanup safer than DIY methods?
Bio-One follows strict safety protocols, uses specialized equipment, and adheres to legal and regulatory guidelines to ensure thorough decontamination. Our team is trained to handle hazardous materials without risking your health or safety.

How quickly can Bio-One respond to a hurricane cleanup situation?
Bio-One understands the urgency of hurricane cleanup, and our team is available to provide fast response. We aim to begin the cleanup process as soon as possible to prevent further damage and restore your home safely.

In the emotional aftermath of loss, funeral directors often extend beyond traditional roles. Matt Gregg of Bio-One Asheville showcased this at the 2024 North Carolina Funeral Directors Association Convention, emphasizing the vital partnership with biohazard remediation teams. This collaboration focuses on supporting grieving families by managing the practical challenges they may face alone.

Key Points from the Video:

• Expertise and Empathy: Our empathetic technicians help funeral directors answer families' sensitive questions after a loved one's body is removed.
• Comprehensive Services: Bio-One provides crucial cleanup for scenarios like unattended deaths and severe hoarding. We guide families through next steps, identify valuables, and assist with insurance claims.
• Training and Certification: Our trained, licensed, and insured personnel handle delicate situations with utmost professionalism.
• Community Integration: As a local, community-focused resource, Bio-One is available 24/7 to support families during challenging times.

At the convention, Bio-One of Asheville and Bio-One of Asheboro proudly served as a Silver sponsor and enjoyed connecting with NC Funeral Directors Association President, Garland Smith.

This collaboration ensures families receive compassionate, comprehensive support when most needed, allowing us to serve the community together.

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We are delighted to announce our sponsorship of the First Responder Relay in Las Vegas on October 16th. The First Responders Relay is a 9 person 48-mile running relay with stages ranging from 4.0 miles to 7.7 miles. The relay is competition comprised of first responder personnel from throughout the United States and the World, and is hosted by the California Police Athletic Federation (CPAF).

There is still time to register, but don't delay! Registration closes September 18.  Visit www.CPAF.org to join us in Las Vegas!